We would like to begin by thanking you for choosing to book with Egypt Tia Tours, or even for considering us for your travels. It is always our pleasure to welcome new clients and to have the opportunity to provide you with an unforgettable experience. The following terms and conditions are designed to govern the agreement between you and Egypt Tia Tours. By booking any of our Egypt tour packages or day tours, you acknowledge that you have read, understood, and accepted these terms and conditions in full.
To secure your booking, you must first contact Egypt Tia Tours with your request. We will then work with you to discuss and finalize all details and arrangements for your tour, providing you with a completed itinerary for your final review and confirmation. Once you have confirmed all the details of the agreed-upon itinerary, a deposit, as discussed, is required to secure your reservation. This deposit can be paid via wire transfer or credit card transaction.
We strive to make the booking process as easy and flexible as possible. If you wish to make changes to your initial itinerary to better suit your needs, please contact our operations department with your requests, whether you wish to add or remove any elements. We will discuss all available options with you and advise on the best choices to arrange the perfect tour for you. Our team will then check availability and rates to provide you with the best possible organized tour.
All payments must be completed according to the payment instructions provided during the booking process. In most cases, a deposit may be required to confirm your reservation, while the remaining balance must be paid before the tour or service begins. Payments can be made using the available methods listed on the website. Failure to complete payment within the required time may result in cancellation of the booking.
For overland day tours that do not include hotel bookings or domestic flights, a 25% down payment of the total tour cost is required.
You are welcome to pay in your preferred currency (USD, EUR, GBP, etc.). Please note that payments made by credit card will incur an additional 3% bank fee.
For all shore excursions, a 25% deposit of the tour cost is required. This deposit can be made via Credit/Debit card (with no extra charges) or through a Bank Transfer. The remaining balance is to be paid in cash upon your arrival in your preferred currency, or by card (subject to a 3% bank fee).
For these tours, a 25% down payment is required via Credit Card or bank transfer. The remaining balance is to be paid upon your arrival in cash (USD or EGP) or by card (subject to a 3% bank fee).
For all tour packages, a 50% deposit of the total tour cost is required via Credit/Debit card or bank transfer. The remaining balance is to be paid in cash upon your arrival. You may also choose to pay the remaining balance by card in advance, which will incur a 3% bank fee.
We encourage you to book as early as possible to guarantee availability. Upon receipt of your deposit, Egypt Tia Tours will begin all necessary booking procedures for your selected tour based on the requested date, number of travelers, and package. To make paying your deposit simple and secure, your tour operator will provide you with a secured payment link for the agreed-upon amount.
To pay your deposit or final payment by credit card, your tour operator will generate a secure invoice with a payment link. This allows you to complete the transaction smoothly and safely through our secured payment gateway. Please do not send us your Credit or Debit card details via email.
All cancellation requests must be submitted via email to Egypt Tia Tours, providing written confirmation of your wish to cancel your reservation.
If you cancel your trip, the following cancellation charges will apply based on the date we receive your written cancellation notice:
| Date of Cancellation (before arrival date) | Cancellation Fee |
|---|---|
| From booking date up to 61 days | 15% of total tour price |
| Between 60 and 30 days | 25% of total tour price |
| Between 29 and 15 days | 50% of total tour price |
| Between 14 and 8 days | 75% of total tour price |
| Between 7 and 1 days | 100% of total tour price |
In addition to the above, separate cancellation fees apply for any domestic flights booked within Egypt. These fees are determined by and subject to the airline’s own cancellation policy.
For cancellations during these peak seasons, the following charges apply:
| Date of Cancellation (before arrival date) | Cancellation Fee |
|---|---|
| From booking date up to 61 days | 25% of total tour price |
| Between 60 and 31 days | 50% of total tour price |
| Between 30 and 15 days | 75% of total tour price |
| Between 14 and 1 days | 100% of total tour price |
Separate cancellation fees for domestic flights, as per the airline’s policy, will also apply.
All approved refunds will be processed to the same account and using the same payment method as the original transaction. Please note that no refunds will be issued in the event of a “no-show” (failing to arrive for a confirmed reservation).
If you wish to postpone your tour to a later date, please contact us. If no irreversible booking procedures (such as issuing non-refundable flight tickets) have been undertaken by us, we can typically postpone your tour. If, after agreeing to a postponement, you later decide to cancel your booking, our standard cancellation policy will apply from the date of your new cancellation request.
Once a full payment or deposit has been made, the agreed-upon price is considered final and binding for both Egypt Tia Tours and the client. Under no circumstances will we request any additional payment or impose a price increase after this point. Similarly, the client is not entitled to request a reduction in the agreed-upon price. This policy ensures a fair and transparent agreement for all parties.