FAQ

1. How do I book a historical tour or transfer service?
You can book directly through our website by selecting your desired tour or transfer service, filling in your details, and completing the payment process. Once confirmed, you will receive an email with your itinerary and pickup information.

2. Are entrance fees to historical sites included in the tour price?
Yes, most of our historical tours include entrance fees to major landmarks such as temples, museums, and archaeological sites. Any exclusions will be clearly mentioned in the tour description.

3. What type of vehicles are used for transfers and tours?
We provide modern, air-conditioned vehicles with professional drivers. For larger groups, minibuses or coaches are available. For private tours, you can enjoy the comfort of exclusive transfers.

4. Can I customize my tour itinerary?
Absolutely! We offer both pre-designed packages and tailor-made tours. If you would like to add or adjust stops, extend your time at a site, or include specific attractions, our team will be happy to create a personalized itinerary.

5. What happens if my flight is delayed?
Our transfer service monitors flight schedules. In case of delays, your driver will adjust the pickup time accordingly at no additional cost. Please make sure to provide accurate flight details when booking.

6. Do you provide professional tour guides?
Yes, our historical tours are led by licensed Egyptologists and experienced guides who will enrich your journey with detailed insights into Egypt’s culture and history.

7. Is food included during the tours?
Some tours include lunch at a local restaurant or onboard (for cruises). This will always be mentioned in the tour details. Beverages and personal snacks are usually not included unless specified.

8. Are your tours suitable for children and families?
Yes, most of our tours and transfers are family-friendly. However, certain activities such as desert safaris or long day trips may not be suitable for very young children. Please check the specific tour details or contact us for guidance.

9. Do I need to bring anything special for my trip?
We recommend bringing comfortable clothing, sunscreen, a hat, and walking shoes for historical tours. For snorkeling or desert activities, specific instructions will be provided upon booking.

10. How can I contact you if I have questions during my trip?
Our customer support team is available 24/7 via phone, email, or WhatsApp. You can reach us at any time for assistance before, during, or after your journey.